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Testimonials

CH
Contrary to many of our competitors, we do not send your valuable material abroad but digitize everything here in our store in Walenstadt. We rely on Swiss quality, which we would like to convince you of.
FilmFix.ch
Industriestrasse 7
CH-8880 Walenstadt
phone: 081 735 30 11
Start Estimate

35mm Slides

Each 35mm slide image is scanned at a very high resolution (4800 by 3200 pixels) -- archival image quality. (RGB Color System)

Either count your individual slides or just provide a rough estimate. We'll have an exact count once all have been digitized. We base your invoice on that total count.

Please enter number of slides to digitize  

We can scan all types (glass, aluminum, cardboard and plastic) and sizes (24x24, 24x36 and special formats) of slides.

Photograph Scanning

Maximum scan size: 21 by 30 cm

Photographs are scanned at 600 DPI (300 DPI is considered standard printing resolution.) If your photographs are small, a higher resolution scanning is required for proper enlarged printing. Please contact us if you prefer scanning at higher resolutions. We can scan up to 4800 DPI at 48-bit. Scanning at the highest resolution takes approx. 30 minutes per photograph and produces enormous files!

Estimated image count  

Either count your individual photos or just provide a rough estimate. We'll have an exact count once all have been digitized. We base your invoice on that total count.

35mm Negative Scanning

You will receive a positive image from your negative. Note: One negative strip usually holds 4 images.

Estimated image count  

We can digitize negative strips of all kinds. In order for us to scan them cleanly, we need to remove the paper strips. We do that free of charge.

Medium Format Scanning

Size usually measures 6 by 4 cm, or 6 by 9 cm

Estimated image count  

For medium formats we do not distinguish by their size (4x4, 6x6, 6x7, 6x9, etc.). We choose the resolution so that the output size is about 6500x6500 dpi. You are also welcome to specify your preferred resolution.


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Email Me an Estimate

Your email is kept strictly confidential.

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Skip Estimate

Some customers prefer to simply send us their material and have us do up their estimate for them. We're happy to do that and will call you once we receive your precious memories to determine how to best serve you!


Commonly asked questions:

What are your business hours?
In general (and aside from the traditional "Christmas/Holiday Rush" months) our hours are Monday through Friday, 9:00 AM - 5:00 PM (PST). We do all of our business by mail (except for some local, Ojai, CA, drop-offs.) We are available by phone: (805) 640-8883. If we don't answer, please do leave a message for us, as we use a land-line telephone and welcome your message. We do not employ a full-time receptionist so look forward to knowing you called. Thank you very kindly!
What is the best way to ship my film to you?

We have enjoyed a 100% track record of perfectly delivered packages using the Postal Service -- with the exception of 3 reels sent in a padded envelope, which was not properly sealed by the customer. And yet, we received the envelope! Sadly, it contained no film.

We send all our domestic shipments via the U.S. Postal Service using their "Priority Mail - with a Signature Confirmation". If you prefer, and let us know, and we can use a "Delivery Confirmation" instead. ('Delivery Confirmation' does NOT require a person to sign for the package.)

Both methods provide you with a tracking number with which you will be able to track your shipment.

UPS, FedEx and other carriers also work. However, we only send back your goods via the U.S. Postal Service. (Note our Policy: We return your order -- both transfer and originals -- in one shipment.)

What is the turnaround time on your orders?

It’s easy to find out. From this page, you are 1 or 2 clicks away from seeing your "Estimated Completion Date." As soon as you finish your free online Estimate, it shows you the ESTIMATED completion date. Sometimes we beat that date, but if we find we might go past that date, we will contact you.

NOTE: Our turn-around time varies based on how much work we already have "in-house" at the time your order is placed. (1 - 6 weeks is our usual)

What if I am wrong in calculating my Estimate?

We base our invoice on the total minutes of your transferred footage. For slides or images, it is based on the actual number of images. Therefore, it is only after the transfer is completed that we will know the total cost of your order. We then notify you via email, and that's when you pay for your order.

If you have under-estimated your total footage (or slides), your invoice will be a bit more, and if you have over-estimated, then the cost will be a bit less.

More information about our order process

Do you perform all the work yourselves? Do you outsource any of it?

We perform all of your work here in Ojai, CA. However, we do not have a store-front office. We do all our business by mail. On occasion we prearrange a convenient meeting time to retrieve goods, in downtown Ojai. Let us know if you need us to consider this option for you.

All the technical aspects of your transfer are handled by Nathaniel Courtens - a professionally trained filmmaker and photographer and graduate of "Brooks Institute of Photography" (1996), Santa Barbara, California. Laura Courtens handles the communication, tracking, packaging, and logistics of each order.



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